Our main requirement for working to the best of our ability is your trust. We want to earn that trust by being transparent, professional and honest about our working methods, our advice and our costs.

Obviously we have access to a considerable amount of information about you as a client, including, at times, confidential and sensitive information. Our professional ethics mean that we are extremely careful when dealing with such information. In addition, we strictly comply with the obligations of the Personal Data Protection Act, the Code of Conduct for the Provision of Information on Financial Services by Insurance Brokers (GIDI) and the Financial Supervision Act (WFT).

COMMISSION

We receive commission from the insurance company (or companies) which provides your cover. This commission is part of the premium you pay. If we supply additional services for which we charge you direct costs, we will inform you in advance.

REMUNERATION FROM SUBSCRIPTIONS OR FEES

Some of our services are on the basis of a subscription, others on an hourly fee. Before we begin an assignment, we always provide an estimation of the costs. If we are likely to exceed this estimate, we will inform you in advance, clearly explaining the reasons. In a few instances we will ask for an advance payment, but you will always have been informed about this beforehand.

Bridge does not have any contractual obligations to include a certain financial organization’s products in our advice. The rights of ownership in Bridge are held by the partners; no financial organization has any rights of ownership or other direct interest in our office.

We therefore offer completely independent advice, or to put it another way: we have the freedom to recommend any product from any insurance company according to our own professional judgement.